Verification SupportVerification Support

Google Business Profile Verification - Before, During, and After

A roofing contractor needed assistance completing an additional verification step required by Google before profile edits could go live.

Customer Type:: Roofing Contractor
Focus:: Profile Verification

Situation

Profile required further verification before edits could be made visible to customers. Owner needed support navigating the Google Business Profile verification workflow.

What We Reviewed

The verification notice and the specific step Google was requesting
Current profile status and pending edits awaiting publication
Owner's access level and permissions on the profile

Actions Taken

Reviewed the verification notice and identified the required next step
Contacted Google Business Profile Support and submitted the case for review
Tracked the case ID and monitored communications through to completion

Supporting Screenshots

Before

Additional verification required

During

Support request submitted

After

Profile access restored

What this shows: Screenshot showing the profile state before, during, and after the verification process was completed.Tip: click any screenshot to open the full-size version.

Outcome

Verification process completed
Profile became fully manageable with access to edits, reviews, photos, and posts

LSA SupportLSA + GBP Verification Support

LSA & Google Business Profile Verification Support

A service business required assistance reviewing Local Services Ads verification progress and Google Business Profile connection status during setup.

Customer Type:: Service Business
Focus:: LSA & Google Business Profile Verification

Situation

Client needed support reviewing their Local Services Ads verification progress and confirming the connection status of their Google Business Profile during setup.

What We Reviewed

Google Business Profile connection status
Verification progress and requirements
Account setup information
Business profile ownership status

Actions Taken

Reviewed verification progress
Reviewed Google Business Profile connection status
Assisted with setup-related guidance
Helped identify areas requiring additional attention

Supporting Screenshot

What this shows: This screenshot shows portions of the Local Services Ads verification and Google Business Profile connection process reviewed during setup.Tip: click the screenshot to open the full-size version.

Outcome

Verification process moved forward
Profile connection status reviewed
Setup concerns identified and addressed

Review SupportReview Visibility Support

Google Review Visibility Support

A business experienced missing review visibility concerns and required assistance reviewing the support process.

Customer Type:: Service Business
Focus:: Review Visibility Support

Situation

Client raised concerns about missing review visibility on the profile and needed assistance reviewing the support process with Google.

What We Reviewed

Review visibility concerns
Google support communication
Profile review status
Reported review information

Actions Taken

Reviewed reported review concerns
Assisted with support-related communication
Reviewed available profile information
Helped navigate the support process

Supporting Screenshot

What this shows: This screenshot shows communication related to a review visibility support request and the review support process.Tip: click the screenshot to open the full-size version.

Outcome

Review visibility concerns were addressed through the support process
Google provided follow-up communication regarding eligible reviews
Support process moved forward

Appeal SupportAppeal & Reinstatement Support

Google Business Profile Appeal Support

A business required assistance navigating the Google Business Profile appeal and reinstatement review process.

Customer Type:: Service Business
Focus:: Appeal & Reinstatement Support

Situation

Client needed support working through the Google Business Profile appeal process and reviewing the follow-up communication from Google during the reinstatement review.

What We Reviewed

Appeal-related communication
Profile status information
Reinstatement review process
Supporting account details

Actions Taken

Reviewed reinstatement-related information
Assisted with support communication
Reviewed account and profile details
Helped navigate the appeal process

Google confirmation screen showing the appeal email was sent and evidence submitted — What this shows: These screenshots show portions of the appeal submission and reinstatement review communication process.Tip: click any screenshot to open the full-size version.

Outcome

Appeal review process moved forward
Google provided follow-up communication regarding the appeal
Profile status review progressed through the support process

Duplicate Profile SupportReinstatement & Duplicate Profile Support

Google Business Profile Reinstatement & Duplicate Profile Resolution Support

A business required assistance reviewing reinstatement communication and duplicate profile concerns during the support process.

Customer Type:: Service Business
Focus:: Reinstatement & Duplicate Profile Support

Situation

Client needed support reviewing reinstatement-related communication and duplicate profile concerns received from Google during the support process.

What We Reviewed

Reinstatement-related communication
Duplicate profile concerns
Profile status information
Google support responses

Actions Taken

Reviewed profile-related support communication
Assisted with support process guidance
Reviewed duplicate profile concerns
Helped navigate the support process

Supporting Screenshots

Profile Reinstatement Communication

Reinstatement-related email from Google

Duplicate Profile Resolution Communication

Duplicate review email from Google support

What this shows: These screenshots show portions of the reinstatement and duplicate profile review communication process related to Google Business Profile support.Tip: click any screenshot to open the full-size version.

Outcome

Google provided follow-up communication regarding the profile review
Duplicate profile concerns were reviewed through the support process
Reinstatement review communication was received

Duplicate Profile SupportSuspension + Duplicate Profiles

Suspension Reinstatement & Duplicate Profile Consolidation

A Washington hardscaping contractor had a suspended profile plus two duplicate profiles tied to another location that needed to be consolidated.

Customer Type:: Service-Area Business (Hardscaping Contractor)
Customer Location:: Washington
Project Start:: 4/24/2026
Duplicates Merged:: 5/11/2026
Suspension Lifted:: 5/14/2026

Situation

Two related concerns on the same account: a suspended Google Business Profile, and two duplicate profiles tied to another location that needed to be properly consolidated into a single unified profile.

What We Reviewed

All profiles tied to the account and how they were related
Suspension notice and the state of each duplicate listing
Business information and documentation needed to support both appeals

Actions Taken

Obtained manager-level access to the client's Google Business Profiles
Confirmed business types and business information across profiles
Gathered relevant business documentation in preparation for appeal
Submitted appeals to Google for both the suspension and the duplicate issue
Communicated with Google support as needed throughout the process

Supporting Screenshots

Profile Reinstated

Reinstatement confirmation from Google

Duplicates Merged

Duplicate consolidation confirmed by Google support

What this shows: Screenshot of the email exchange with Google support confirming the duplicate profiles were merged and the suspension was lifted.Tip: click any screenshot to open the full-size version.

Outcome

Duplicate profiles successfully merged into one unified profile
Suspension lifted and the profile returned to live status on Google

Examples shown represent individual situations and experiences. Google independently controls profile verification, reinstatement decisions, review visibility, rankings, and platform actions. Outcomes and timelines may vary.

Real GBP Results

Browse by support type

Google Business Profile Verification - Before, During, and After

Situation

What We Reviewed

Actions Taken

Outcome

LSA & Google Business Profile Verification Support

Situation

What We Reviewed

Actions Taken

Outcome

Google Review Visibility Support

Situation

What We Reviewed

Actions Taken

Outcome

Google Business Profile Appeal Support

Situation

What We Reviewed

Actions Taken

Outcome

Google Business Profile Reinstatement & Duplicate Profile Resolution Support

Situation

What We Reviewed

Actions Taken

Outcome

Suspension Reinstatement & Duplicate Profile Consolidation

Situation

What We Reviewed

Actions Taken

Outcome

Need Help With Your Google Business Profile?