About GWR Commerce

Built on Real Business Experience

GWR Commerce helps business owners navigate Google Business Profile challenges with structured support, clear communication, and practical understanding from years of running a real service business.

The Hartwick family - founders of GWR Commerce

Our Story

Built on Real Business Experience

Ben Hartwick founded GWR Commerce after a career that took him from the Air Force to the fire station to running his own HVAC company in Florida. One of the most important factors he attributes to success in the service industry is being live and visible on Google with a strong reputation. In a business where customers search before they call, your Google presence and your reviews are worth their weight in gold.

The internet is changing rapidly. New platforms, new technology, and new ways for customers to find businesses emerge constantly. But Google remains one of the most important places a business can show up. If your business is not visible on Google, you are missing out on customers who are actively searching for what you offer right now. A suspended profile, a verification issue, or a poorly maintained listing can cost a business real leads every single day.

GWR Commerce helps business owners work through exactly these problems. We have a dedicated support team that handles Google Business Profile suspensions, verification issues, duplicate listings, review concerns, and local SEO. Every case is approached with clear communication, structured processes, and honest expectations about what we can and cannot control. Google makes the final call on reinstatements and verifications. Our job is to give your case the best possible chance.

Based in St. Augustine, Florida, GWR Commerce works remotely with businesses across the United States.

We take the work seriously, communicate clearly, and do not make promises we cannot keep. Eligible Suspension Recovery cases have no upfront service fee; payment is due only if the profile is reinstated after our work begins. Verification Support also has no upfront service fee; payment is due only if the profile is verified after our work begins.

Meet Ben Hartwick

Founder & General Manager

Ben is an Air Force veteran, former firefighter/paramedic, and former owner of an HVAC service company he built and sold. He brings firsthand experience running a service business and leads GWR Commerce's small team. Client cases are managed directly by the team rather than passed through a call center.

Military & First Responder Background

Air Force veteran and former firefighter/paramedic.

Real Business Ownership

Built and sold a real service company.

Structured Support

Clear process and professional communication.

Colossians 3:23

"Whatever you do, work at it with all your heart, as working for the Lord rather than for people."

Ready to Get Started?

Tell us about what's going on with your profile and we will review it.